About Us & FAQ

Welcome to @BarkMoment!

We are a made-to-order luxury apparel and accessories company dedicated to dog moms. Our clothing is designed with modern cuts, sustainable oh-so-comfy fabric, and a little bit of sass to make you look good, feel good, and most importantly celebrate being a #dogmom.

Frequently Asked Questions

What is a #barkmoment?

A #barkmoment is a brief period of time in which one is so overcome with emotion that he or she must bark, especially when in the presence of a dog. You can be overjoyed or hysterically laughing, you can be dealing with mishap or frustration, you can be sad or howling at the moon. Either way, you let it all out in your #barkmoment.

Who’s behind the @BarkMoment name?

Hi there! I’m Sarah, the CEO and founder of Bark Moment. I’m a working dog mom in the middle of my medical residency who fell in love with #dogmomlife when I got my very first puppy as an intern. Muffin is my Barker-in-Chief, and she’s a Yorkie and Maltese mix, a Morkie! Muffin has brought me so much joy in our time together, whether we’re playing and laughing together or she’s licking my face after a ruff day. We’ve shared many bark moments together, and this company is a celebration of dog moms and their furry sweethearts everywhere.

What does made-to-order mean?

Made-to-order means that each garment is sent to production only after an order is placed. This entails printing, cutting, and stitching each garment specially for you at a production facility before packaging and shipping. This reduces manufacturing waste and overproduction like we see with many fast fashion brands. Please allow up to 2 weeks for the production time of our custom clothing and accessories.

What are the expected production/shipping times?

Production and shipping timelines are separate entities. Production time for each garment takes up to 2 weeks (10 business days) at our manufacturing facilities. Your selected shipping method at checkout then determines the additional days it will take for the completed package to reach you. For example, in the US, our express shipping takes 3-5 business days PLUS the production time. We understand that this means it could take up to 1 month for your order to arrive at your door, and we deeply appreciate your patience— trust us, it will be worth the wait!!

  • United States: Express shipping, 3-5 business days
  • Australia: Express shipping, 5-8 business days
  • United Kingdom: Express shipping, 5-7 business days
  • Canada: Priority shipping, 6-14 business days

How much does shipping cost?

Shipping is free on orders over $75. Please see the shipping timeline estimates for your country above.

What are your contributions to business ethics and sustainability? 

Bark Moment is proud to say that we work only with manufacturers who exercise clean and ethical business practices. The majority of our clothing and accessories are made of recycled polyester. Our made-to-order production model also reduces waste and overproduction. We want our clothing and accessories to make you feel good inside and out!

What size should I get?

Check out our size guide here! Size Guide